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Frequently Asked Questions (FAQ)
Finding clarity is an important step before beginning your journey. Here, you'll find clear answers to common queries about our counselling sessions, fee structures, and the booking process to help you feel fully informed and reassured.
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What can I expect in the first session?
The first session is a gentle way for us to get to know each other. We will talk about what has brought you to counselling, your current challenges, and what you hope to achieve. This is also a space for you to ask questions and ensure you feel comfortable with my approach.
How long are the sessions?
Individual sessions usually run for 50 minutes. Couples and family sessions are slightly longer, typically 60 minutes, to allow everyone the time and space needed to contribute and engage deeply with the process.
Do I need a referral to book an appointment?
No, you do not need a GP referral or a Mental Health Care Plan to access our services. You can book directly through our online system whenever you feel ready to start your journey.
Making a booking is simple
All appointments are securely managed through Zanda’s client portal (Zanda Health) to ensure your complete privacy and ease. This dedicated platform allows you to view available times and coordinate your own care in a supportive, digital space.